Hello @Zie,

welcome to our o2 Community

If the parcel is being returned to us, the order will be cancelled. You can order the iPhone again in this case.

Please let us know if you have any further questions.

Best regards

Giulia

Thanks. I called the customer service and they reordered the item. The status is back to pre order and will take another 6 weeks again

Dear @Zie ,

we are sorry to hear that you now have to wait so lang again.

Kind regards,

Andrea