Hi, dear O2 community!
I currently own the “Unlimited Max (Flex)” 49.99 EUR] plan but I’d like to downgrade it to the “Unlimited Smart (Flex)” (29.99 EUR] since I find it hard to pay at the moment. I would rather have my current plan updated instead of cancelled and be forced to start a new one from scratch.
Any help will be appreciated.
Hi
It is possible to downgrade the Flex contract. However, you will probably have to pay a fee for this, which you will quickly recoup thanks to the lower monthly price.
Kind regards,
Alex
Hi
welcome back to our community and thanks for your post. 
I'll see what I can offer you and will now send you a message as o2_VVL via PM. Please check your mailbox.
Best regards, Marco
Hello
I was looking for an offer for an Unlimited smart Flex plan here. In fact, I do not have an offer for such a tariff change here yet.
Therefore, I cannot currently offer you your desired rate and price.
Best regards,
Maria
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