Skip to main content
Warum O2
Warenkorb
 Service

Hello,

I just realised too late that my contract with Winsim is ending today and I requested to take my number  and ordered an o2 prepaid sim card with the option of brining my number. 

 

But haven’t received any conformation that my number will be brought from there only that my order has been received and it will take up to 3 working days to receive my sim card. 

 

Here is the documnet I received from Winsim regarding the release of the number: edit o2_Manga: Link zu Google Drive entfernt

is everything fine like this, will I still have my number or is there anything else I should do? 

 

Thank you very much in advance 

Please don't share your personal data publicly.

You won't lose your number in any case.

Hi @sallytlmt 

welcome to our community. :slight_smile:

You can port your old number even if the contract with your old provider is finished. Please request online at Rufnummernmitnahme and you will get a confirmation as soon as your old provider agrees.

Thanks to @Droggelbecher for thinking of the data protection.

Greetings

Deine Antwort


Allgemeine Nutzungsbedingungen der O₂ Community
© Telefónica Germany GmbH & Co. OHG Telefónica