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I cannot activate new SIM


Same thing is happening for me - I cannot activate my SIM, it changes my date of birth then says my date of birth is incorrect. I have tried on my phone and on my computer but no success (apologies for EN)

 

Edit by o2_Katja: Abgetrennt und Richtung Englisch Community verschoben

Lösung von Anonymous

JEH20 schrieb:

Same thing is happening for me - I cannot activate my SIM, it changes my date of birth then says my date of birth is incorrect. I have tried on my phone and on my computer but no success (apologies for EN)


if your date of birth is incorrect, it is not possible to activate the SIM,

please conntact O2 → https://www.o2online.de/kontakt/

 

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  • 0 Antworten
  • Lösung
  • 31. Dezember 2020
JEH20 schrieb:

Same thing is happening for me - I cannot activate my SIM, it changes my date of birth then says my date of birth is incorrect. I have tried on my phone and on my computer but no success (apologies for EN)


if your date of birth is incorrect, it is not possible to activate the SIM,

please conntact O2 → https://www.o2online.de/kontakt/

 


o2_Andrea
  • Team
  • 26467 Antworten
  • 9. Januar 2021

Dear @JEH20 ,

 

welcome in our community.

Have you been able to contact us through one of our other channels (thanks to @fritz04 for the link) and have your SIM card activated?

 

Kind regards,

Andrea


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