Skip to main content
Warum O2
Warenkorb
 Service
Frage

I cancelled my prepaid tariff by mistake

  • August 3, 2023
  • 3 Antworten
  • 35 Aufrufe
O
Besucher:in

Hello, I bought a prepaid sim card M plan today for 14,99 euro and after installing the app I was trying to activate my plan and instead cancelled it by mistake since the app is in German. I haven't used any data yet, would it be possible to reactivate it somehow ?

    3 Antworten

    o2_Andrea
    • o2_AndreaTeam
    • Team
    • August 5, 2023

    Dear @Ogtherealest ,

    welcome in our community. 🌤

    I just checked and I see that you have already been reimbursed. Has your issue been resolved?

    Kind regards,

    Andrea

    Hat dir eine Antwort hier in unserer o2 Community weitergeholfen? Bitte markiere den Beitrag als Lösung damit andere Nutzer schneller Lösungen zu Fragen finden können.
    O
    O
    Besucher:in
    • Ogtherealest
    • Autor
    • Besucher:in
    • August 5, 2023

    yes, I was able to get the help I needed and I got my data back. Thanks for the help )

    o2_Andrea
    o2_Andrea
    • o2_AndreaTeam
    • Team
    • August 10, 2023

    Dear @Ogtherealest ,

    thank you for your response. It is great that everything is done.

    If you have further questions or problems, don’t hesitate to contact us.

    Kind regards,

    Andrea

    Hat dir eine Antwort hier in unserer o2 Community weitergeholfen? Bitte markiere den Beitrag als Lösung damit andere Nutzer schneller Lösungen zu Fragen finden können.
    Allgemeine Nutzungsbedingungen der O₂ CommunityAccessibility statement
    © Telefónica Germany GmbH & Co. OHG Telefónica