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Warum O2 Service
Frage

I cancelled my prepaid tariff by mistake


Hello, I bought a prepaid sim card M plan today for 14,99 euro and after installing the app I was trying to activate my plan and instead cancelled it by mistake since the app is in German. I haven't used any data yet, would it be possible to reactivate it somehow ?

3 Antworten

o2_Andrea
  • Team
  • 26467 Antworten
  • 5. August 2023

Dear @Ogtherealest ,

welcome in our community. 🌤

I just checked and I see that you have already been reimbursed. Has your issue been resolved?

Kind regards,

Andrea


yes, I was able to get the help I needed and I got my data back. Thanks for the help )


o2_Andrea
  • Team
  • 26467 Antworten
  • 10. August 2023

Dear @Ogtherealest ,

thank you for your response. It is great that everything is done.

If you have further questions or problems, don’t hesitate to contact us.

Kind regards,

Andrea


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