I will be on vacation for 3 months and want to make a pause from the automatical monthly deduction.
Does someone know how to change this setting?
EDIT: Community name changed due to our regulations. “O2” is not allowed in the community-name. o2_Tobias
Lösung von Anonymous
What du you mean by “ automatical monthly deduction” exactly?
Do you want to stop the automatic renewal of your package?
Enter Mein o2 an visit the following page: https://www.o2online.de/ecare-prepaid/tarifdetails
Find your active package an than press “Abbestellen” to cancel the package.
On the next page you will be asked, if you want to cancel your package immediately ("Sofort abbestellen") or at the end of term ("Zum Laufzeitende abbestellen”)
Do you want to stop the automatic top up your credit via your bank account?
Enter Mein o2 and visit the following page: https://www.o2online.de/ecare-prepaid/automatische-aufladung
Uncheck the marks and than click “Speichern" (save)
What du you mean by “ automatical monthly deduction” exactly?
Do you want to stop the automatic renewal of your package?
Enter Mein o2 an visit the following page: https://www.o2online.de/ecare-prepaid/tarifdetails
Find your active package an than press “Abbestellen” to cancel the package.
On the next page you will be asked, if you want to cancel your package immediately ("Sofort abbestellen") or at the end of term ("Zum Laufzeitende abbestellen”)
Do you want to stop the automatic top up your credit via your bank account?
Enter Mein o2 and visit the following page: https://www.o2online.de/ecare-prepaid/automatische-aufladung
Uncheck the marks and than click “Speichern" (save)
Hi TBCMagic,
Thank you for your reply. Probably your first answer was the one I wanted. I meant stopping renewing the package every 4 weeks. I don't want to cancel my account, is this way possible to restart my number after the 3 months absence?
Hi TBCMagic,
Thank you for your reply. Probably your first answer was the one I wanted. I meant stopping renewing the package every 4 weeks. I don't want to cancel my account, is this way possible to restart my number after the 3 months absence?
Yes
Hi
Could you already clarify your issue?
If you still have further questions, please feel free to contact us here in our English community.
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Loving greetings,
Tobias
Hi
thanks for chatting with me at
I look forward to your next conversation. Just feel free to contact then our English community.
Loving greetings,
Tobias
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