How to cancel my data plan

Forum|Forum|1 year ago
August 11, 2024
2 Antworten
998 Aufrufe

Sara184
Besucher:in

I bought some data plans because the original one wasn’t enough for me to use. Now I don’t need to use that much data anymore, how can I cancel the additional data plans?

o2_Giulia, 11.08.2024, 17:59: verschoben von Mobilfunk zu Hause & HomeSpot zu English O₂ Community: Mobile

Lösung von o2_Giulia

Hello @Sara184,

welcome to our o2 Community 😃

The easiest way to cancel the speed options is online: Tarife & Optionen. If you klick on the corresponding details there, just go to “Abmelden” to cancel it by the next possible date.

Alternatively you can also cancel them in the Mein o2 App under “Vertrag” and “Alle Optionen verwalten”.

Please let us know if it was successful or if you have any further questions

Best regards

Giulia

o2_Giulia
Moderatorin
Lösung
Forum|Forum|1 year ago
August 11, 2024

Hello @Sara184,

welcome to our o2 Community 😃

The easiest way to cancel the speed options is online: Tarife & Optionen. If you klick on the corresponding details there, just go to “Abmelden” to cancel it by the next possible date.

Alternatively you can also cancel them in the Mein o2 App under “Vertrag” and “Alle Optionen verwalten”.

Please let us know if it was successful or if you have any further questions

Best regards

Giulia

*** Hier geht es zum Weihnachtsgewinnspiel: https://hilfe.o2online.de/o2-news-3/o2-community-weihnachtsgewinnspiel-2025-herzlich-willkommen-in-unserer-weihnachtsbaeckerei-659597 ***

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Bumer
Forum|Forum|1 year ago
August 11, 2024

ou can cancel the speed options in the customer portal, at tariff & SIM card under Internet and 5G options. Click on *Details* for the option you want to cancel and confirm the unsubscribe option.

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