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How to add a New number contract with cell phone to an existing account?


I am an existing O2 customer and I have recently ordered a new contract with a cell phone. How can I add this new phone number and contract to my current account so that the fees can be combined with the other numbers?

Lösung von o2_Matea

Hey @tlgeabc ,
welcome to the Community and what great quastion!
Your new cell phone will always be under a seperate account number and can’t be changed.
But we can add your new phone number to your existing customer account as you wish for?
You wil be charged a fee of 4,99 EUR. Let me know if you are still interessted and i will start your account merger?
Best, Matea

 

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War das hilfreich für dich?

3 Antworten

  • Autor
  • Neuling
  • 1 Antwort
  • 9. Januar 2023

The existing O2 numbers will continue to be used. Just add a new number/contract with cell phone.

 


o2_Matea
  • Team
  • 2214 Antworten
  • Lösung
  • 12. Januar 2023

Hey @tlgeabc ,
welcome to the Community and what great quastion!
Your new cell phone will always be under a seperate account number and can’t be changed.
But we can add your new phone number to your existing customer account as you wish for?
You wil be charged a fee of 4,99 EUR. Let me know if you are still interessted and i will start your account merger?
Best, Matea

 


4,99 to add another phone number? Come on…

 

guys move to telekom.de, they have free unlimited esim profiles (all online and done within seconds) and you can add unlimited numbers to your account. 
 

what a mess… 4,99 LOL


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