Dear Sir/Madam, I would like to check my reimbursement status. O2 terminated my contract due to technical difficulties and I the was informed that I would receive my money back, 129,97€ total. I shipped the device back to O2 via DHL (track number 846352962487) and I did not get confirmation that de device was returned and any information about my reimbursement.
Thank you for your consideration,
Isabela Dornelas.
Lösung von o2_Andrea
Dear
so far, I have not received any feedback from you on my private message, has your concern been resolved?
Kind regards,
Andrea
Dear
welcome to our community. 
Unfortunately your communityaccount is not linked to any dataset, so i can't check it for you. I will write a private message from o2_Support to you to match your data.
Kind regards,
Andrea
Dear
so far, I have not received any feedback from you on my private message, has your concern been resolved?
Kind regards,
Andrea
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