i received an sms saying i used 100% of my data according to EU regulations as 59.50 eur and my data roaming is stopped. But my tariff is O2 Free unlimited max and i pay 25eur per month due to my contract normally. I do not understand how my datacan finish. Pls kindly explain the reason.
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Which country are you in? Which Roaming option do you have in your contract?
I have been in Germany and since Friday night I am in Switzerland and I will go to Italy today. Ihave Roaming Basic 2018.
Switzerland is not in the EU so if you use mobile data there it costs EUR 0,23/MB. When you arrive in Italy you should be able to use to use your included data.
Hi
welcome to our English community.
Was the information
If you have any further questions, please feel free to contact us here in ozur English community. Have a nice stay in Italy.
Loving greetings,
Tobias
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