Hello Howdy, on Saturday 24 at 19:28 hrs I charged 20 euros to be able to buy gb package, the payment was deducted from my bank account, but I do not appear in the app o2 I have to do in this case? Thanks
Edit o2_Kurt 28.12.22 / 17:31h - Kreditkartenummer entfernt
Hey
welcome to the o2 community :)
Is your transfer visible yet or should i take a look?
Greetings,
Flo
Hello! my bank account is still showing twice deducting -20,49 € but in the app it was only charged once.thanks
Hey
Hey,
I see that you have booked a few different packs that "used" the existing credit immediately after booking. Which pack do you currently want to use?
Greetings,
Flo
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