Hello,
Please be informed that I was deducted 2x this month.
This happened because I was first deducted June 18, unfortunately I don't have enough money in my bank that time, so on June 19 the money was sent back to me.
July first week I received a letter stating that I should pay with penalty of €5,20. I opted to transfer money in your account amounting to €165.20.
July 16, I was deducted €325.20.
Please see screenshot for all the bank transactions including the letter sent to me.
My concern is: if this overpayment will be sent back to me or this will serve as an advance payment for August?
Please let me know.
Thank you for your assistance.
-Paul
Edit o2_Alina: pictures removed