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I ordered a Samsung S24 Fe, on 07/01/2025, I received a confirmation rmail and my order number, but when I use thid number to locate it, it says that it doesn't exist any order with tbat number, and I can't locate it

Edit o2_Antje: Moved from Android to English Community / 10.01.2025 

Unfortunately, you can only retrieve the data shortly before your order is dispatched. That means you'll have to be patient for another day or two...


Hello ​@BernardoHZ 

Hello, so you have only received an order confirmation so far, right? In order to check your order, you need an order confirmation in which you will also be given an order number.


Actually it was confirmed, I don't know if I can share my auftragsnummer here, but I received it and it says that I could use it tô locate my order


@BernardoHZ 

No, please do not publish your order number here. Be patient and as soon as your order has been shipped you will receive a shipping confirmation


@BernardoHZ see my first answer …


Ok than, thank you very much, you guys were so fast, you need and increase in your salary haha


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