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Contract Termination

  • May 4, 2020
  • 1 Antwort
  • 82 Aufrufe
K
Besucher:in

Dear O2 team,

 

I would like to terminate my contract with you. I have sent the termination notice but unable to reach to you via phone. Can you please help me and send me termination confirmation?

 

Many thanks,

Kshitij 

 

 

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Lösung von o2_Kurt

Hallo @KHT33 ,

 

Sorry for the delay!

I´m afraid that´s not possible since the cancellation process (The Kündigungsvormerkung) only works with a confirmation by phone.

But you´ve already managed to contact my co-workers - so the cancellation is set, there is nothing else you´ll need to do.

 

Viele Grüße,

Kurt

 

 

 

1 Antwort

o2_Kurt
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  • o2_KurtModerator
  • Moderator
  • Lösung
  • May 11, 2020

Hallo @KHT33 ,

 

Sorry for the delay!

I´m afraid that´s not possible since the cancellation process (The Kündigungsvormerkung) only works with a confirmation by phone.

But you´ve already managed to contact my co-workers - so the cancellation is set, there is nothing else you´ll need to do.

 

Viele Grüße,

Kurt

 

 

 

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