Dear O2 team,
I would like to terminate my contract with you. I have sent the termination notice but unable to reach to you via phone. Can you please help me and send me termination confirmation?
Many thanks,
Kshitij
edit o2_Tobias: transfer to our English community
Hallo
Sorry for the delay!
I´m afraid that´s not possible since the cancellation process (The Kündigungsvormerkung) only works with a confirmation by phone.
But you´ve already managed to contact my co-workers - so the cancellation is set, there is nothing else you´ll need to do.
Viele Grüße,
Kurt
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