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Hallo,

I have a phone contract which is ending on 2.4.2020 and I have an option for extension. Can I get a new phone with 2 years contract starting from 2.4.2020. 

Thanks in advance

Kamal kishore

Hi @Kml313,

welcome to the o2 community!

It’s nice to see you’re considering the extension of your contract with us! :relaxed:

To do so, you can either check our offers in your Mein o2 account, or you can send a private message to @o2_VVL.

Please specify in that message which data volume you wish to have and which phone you would like to have along with it.

We will answer you directly and send you an individual offer.

You will then have the opportunity to confirm it and we will take care of the rest and make all the appropriate changes to your contract according to the offer. :relaxed:

Best regards,
Jan.


I am not able to contact from Private message. Could you help. Thanks in advance


@Kml313 

 

We got your message. We will reply as soon as possible.

 

Kind regards,

 

Annika


Hi @Kml313,

 

I regret that we have not found an interesting offer for you.

 

If you have any further questions, just contact us in our English community.

 

Loving greetings,

Tobias


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