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Contract ending

J
Neuling

Hi, i would like to know about my contract, because it's ends in April. I would like to continue my actual contract, and if it possible to have it together with a phone. Thank you

Lösung von schluej

Moin Moin,

if you do not cancel the contract, that the contract will auto renew every month, after the 24 month runtime. And you are able to cancel the contract monthly. So if the contract is OK for you, the do nothing.

If you will do a new contract than you have to wait 24 Months bevor you could quit the contract.

Buy a phone separately https://www.o2online.de/e-shop/handys-ohne-vertrag?ohne-tarif=ja

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    4 Antworten

    schluej
    Superstar
    • schluej
    • 15412 Antworten
    • Lösung
    • 19. Februar 2025

    Moin Moin,

    if you do not cancel the contract, that the contract will auto renew every month, after the 24 month runtime. And you are able to cancel the contract monthly. So if the contract is OK for you, the do nothing.

    If you will do a new contract than you have to wait 24 Months bevor you could quit the contract.

    Buy a phone separately https://www.o2online.de/e-shop/handys-ohne-vertrag?ohne-tarif=ja

    Live long and prosper 🖖
    o2_Lea
    Einer Person gefällt das
    • o2_Lea
      o2_Lea
    o2_Lea
    • o2_LeaModeratorin
    • Moderatorin
    • 4029 Antworten
    • 23. Februar 2025

    Hello ​@Jazzelyne,

    Nice of you to join us here in the community.😊

    I can only agree with schluej's explanations. When the minimum term of your contract ends, you simply can't do anything and your contract continues and you can cancel monthly from then on.

    But of course you can extend your contract manually and add a phone. But then there is another minimum term. Would you like us to make you an offer here? 

    J
    Neuling
    • Jazzelyne
    • Autor
    • Neuling
    • 1 Antwort
    • 23. Februar 2025

    ​@o2_Lea  Hello, yes i would like to see some offers if it's possible. To see if it suits me. Thank you ! 

    o2_Daniela
    • o2_DanielaModeratorin
    • Moderatorin
    • 1978 Antworten
    • 25. Februar 2025

    Hello ​@Jazzelyne,

    with pleasure😊
    As I have seen, you have received and accepted an offer in the meantime😁

    I wish you lots of fun with the new tariff and the cell phone when it arrives.
    Please let us know if you have any further questions😊

    Best regards
    Daniela

     

    Hat dir eine Antwort weiter geholfen? Perfekt, dann markiere diese bitte als "Lösung", damit hilfst du auch weiteren Leuten. :-)
    J
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    • J
      Jazzelyne

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