contract cancilation

Hi @sajjan singh, 

welcome to our English community. 

Nice that you want to clarify the cancellation of your contract before you leave Germany. 

I am happy to give you the needed information. 

Normally, your contract would end on 21st February 2021. If this is sufficient for you, please send us a normal cancellation letter. You find all the information here: http://g.o2.de/cancelation

If you would like to end your contract before this date, you have the possibility to send us an extraordinary cancellation because of moving abroad . You find the procedure nicely explained in these instructions for cancelling your contract because of moving abroad . 

I hope I could help you with this information. 

If you have any further questions, just feel free to contact us here again in our English community. 

Loving greetings,

Tobias

hello 

 dear sir/mam my name is sajjan singh and  i want  to cancel my contract bicause my visa is finishd in febury 2021 and till 2021 is my o2  contract and company also speek visa will not renew after that  so i have to be  go back  so I  want to cancel my contract and i also call  hotline Number but not yet get any cancellation letter please send me the letter My email id is sajjanXXXXXXX@gmail.com

edit o2_Tobias: out of data-security-reasons e-mail address hidden

Hi @sajjan singh, 

thanks for your response. 

Unfortunately, we do not communicate with our customers via e-mail. Therefore find the cancellation letter below in blue printing:

extraordinary cancellation because of moving abroad: click here

normal cancellation form to 21st February 2021: click here

Please fill out one of these forms and send it to the following address: 

Telefónica Germany GmbH & Co. OHG

Kundenbetreuung

90345 Nürnberg

or by fax to +49 1805 571 766

I hope I could help you. 

Loving greetings,

Tobias