Good afternoon,
I unfortunately had to cancel my contract. I cancelled via registered mail yesterday and today I see my cancellation date has been set for November 24th 2021. I am on a monthly contract and the cancellation terms are 30 days notice. Would you know why my cancellation date is set in 2 months?
Thanks a lot for the kind attention.
Kind regards,
Erica
Hallo
thanks for you post!
I’ve looked it up and you’re right. I’ve corrected the date, the contract will now be deactivated on the 27th of October.
If you have further questions, please let us know here!
Best regards,
Kurt
Hello
Thanks a lot for your kind help.
Best regards,
Erica
Hi
you’re welcome!
Best regards,
Kurt
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