Hello, today i have accidentally ordered an iphone 13 pro instead of a iphone 13 pro max with contract for 36 months and without tarrif, i want to cancel the order and order it as iphone 13 pro max, can anyone please help
28.08.2022 10:18 o2_Katja: Moved to our english community
Lösung von Trackdeluxe
Send a cancellation for the order per Email, adress is widerruf@cc.o2online.de, then you can order the right mobile phone again. A direct exchange is not possible.
Send a cancellation for the order per Email, adress is widerruf@cc.o2online.de, then you can order the right mobile phone again. A direct exchange is not possible.
+10Yes,
Please send the Widerruf for the iPhone via E-Mail to widerruf@cc.o2online.de , don't forget all your personal data and the Order-Number from the iPhone you would cancel.
Then you can order the other iPhone.
Good luck,🍀
Hi
Has the cancellation of the iPhone 13 Pro order been successfull? Let us know wether you need any further assistance and of course, if you’re happy with the iPhone 13 Pro Max once it arrives 😊
Thank you
Best wishes,
Rebecca
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