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Bank transfer with wrong contract number

  • 16. März 2022
  • 1 Antwort
  • 14 Aufrufe

 make a wrong payment for my phone contract can you please help me . I want to pay for my Handy contract then i mistakenly send it to my sim contract i need help for this if not i will a double payment please 

 

Edit o2_Bianca: Moved to English o2 Community mobile

Edit o2_Jessica: Title of the thread adapted accordingly. The title was previously the entire opening post.

Lösung von o2_Jessica

Hello @Blessings,

welcome to the community and thank you for your enquiry.

A quick question right at the beginning, since a few days have already passed and unclear payment issues are often quickly resolved by customers: is your problem still there, or have you already solved the issue in another way?

Kind regards
Jessica

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o2_Jessica
  • Team
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  • 22. März 2022

Hello @Blessings,

welcome to the community and thank you for your enquiry.

A quick question right at the beginning, since a few days have already passed and unclear payment issues are often quickly resolved by customers: is your problem still there, or have you already solved the issue in another way?

Kind regards
Jessica


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