Are there better offers to renew my contract?

The phone is not free, you are paying for it together with the tarif. Extensions are always more expensive than new contracts so if you are looking for similar conditions (you didn't say what these are) you will probably need to terminate your existing contract and conclude a new one.

Summing everything I would have to pay to O2 and to Vodafone during 24 months contract, I would be paying around 200 eur more if I renew my O2 contract, to get the same.

But I'm used to it. They are more interested in new contracts, not keeping existing ones.

Hi @Thyago 😊

200 euro per month? That sounds way to much, even with a phone. Did you maybe pre-check any offers in your “Mein o2” App? Sometimes there are a few nice offers.

Best regards,

Michi

Hi @o2_Michi , I mean 200 eur for the “24 months contract”.

Thanks for the tip, I will take a look at the app. But I'm kinda convinced that renewing the contract doesn't worth. When I filter the plans for new clients, they are always more attractive.

Hi @Thyago,

your’re welcome. 😊 But be careful, there are mixed offers, like new contracts on top of your existing one. If you want I can tell my colleagues here in the forums to look for offers.

In this case, we only need some infos of your desired tariff like data volume etc. and if you need an additional phone (optional).

Best regards,

Michi

Hi @o2_Michi, that would be nice.

My current 24 months O2 contract ends in 2 months, I'm looking for a new one with a Xiaomi 12 or similar phone, 15Mb+ of data and 5G.

Best,

Thyago

Hi @Thyago,

cool, thanks. I’ll tell this quick my colleagues and they will join this thread for some hopefully very nice offers. 🤗

Maybe it could take until tomorrow, I hope this is okay for you since the contract is still active for at least two month.

Best regards,

Michi

Hello @Thyago,

welcome in our o2 community. 😊 Before I send you an offer, please look into our product information sheets for further details. Note that the prices contained therein are standard prices excluding any discounts.

Is the e-mail address in “mein o2” correct? Which color should the Xiaomi 12 have? Do you have or want a second Contract from o2? We could combine both to possibly get cheaper in the price.

These are all the points that I need to clarify with you in advance. 😊

I´m looking forward to your answer. 

Best regards, Marco

Hi @o2_Marco , thanks for the quick reply.

I currently have the O2 Free M with 20Gb and I would be ok with that or any plan above 15Gb, but would need to be 5G.

The Xiaomi 12 could be Black or Blue.

My current contract ends on 26.06.2022 and I would like to keep the same number, but no second contract.

Hi,

I haven't been contacted yet and I just saw the following offer form O2 on Check24:

O2 Blue All-In L 18Gb LTE (bis 50 Mbit/s) + Xiaomi 11T Pro 5G 256Gb

Smartphone: 34,95 EUR (one time)

Cashback: -30 EUR (one time)

Monthly plan: 24,99 EUR (24 months)

I would like to know if O2 can offer that same price if I renew my existing plan. It's is still a bit higher than other competitors, but I would stay if this price is met.

Dear @Thyago ,

if you need 5G, you can get an offer from the o2 Free M Boost, below that 5G is not included.
We can't give you the offers from check 24, then you would have to sign up there. However, the Blue All-in L tariff is not something I would recommend.
Do you want a tariff with 20 GB data volume or one with 5G, which starts at 40 GB data volume?

Kind regards,

Andrea

Hi @o2_Andrea,

I'm looking for any plan with, at least, 15Gb of data volume, 100Mbps of speed, EU data roaming and a Xiaomi 12 or similar phone (not iphone).

The best option I found so far, for a 24 months contract, was with Vodafone (15Gb, 500mbps, eu roaming) via Check 24, where the avg contract cost will be 33 eur per month (considering bonuses, activation fee, mobile phone Xiaomi 12 and the monthly fee).

I've been checking the Mein O2 app for offers, but anything for existing users is much more expensive. So I don't think there will be such a high discount for existing clients and I'm pretty convinced that changing companies is the best option.

Thanks for your attention.

Kind regards,

Thyago

Dear @Thyago ,

I have now created and sent you a quote with a 5G enabled tariff and the Xiaomi 12.
If you want to accept my offer, please confirm the offer on the landing page, you can take a close look at it there and then confirm it. Only after you have confirmed it, the order will be executed for you. After 8 days, the order will be automatically deleted if you do not accept it.
In accordance with the Transparency Ordinance, I would like to refer you to our product information sheets, which you can download at www.o2.de/produktinformationsblatt. There you will find all the product details. There you will find all product details listed again (without discounts).

Kind regards,

Andrea

Hi @o2_Andrea,

Thanks for the reply. But the proposal is far away from acceptable. I would be basically paying for a normal plan + 901 euros for a smartphone that costs 660 eur in any MediaMarket.

I would be paying half of the total to receive the same if I move to Vodafone

Kind regards,

Thyago