Hello @NRWRaj,

welcome to our o2 community!

You can find all mobile phones here on our homepage. If you are interested, we can also send you an individual offer for a contract extention including a new phone. Are you interested? Then please let us know. 

Kind regards

Giulia

Hi Giulia, 

Thanks for your prompt reply. Would be glad if you can send an individual offer for a contract extension including a new phone. 

Thanks,

Hi Giulia @o2_Giulia ,

Thanks for your prompt reply. Would be glad if you can send an individual offer for a contract extension including a new phone. 

Thanks.

Dear @NRWRaj ,

if you would like us to offer you a cell phone, please tell us exactly which tariff (how many GB data volume or with unlimited data volume which speed) you have in mind and which cell phone you would like to have. Please also tell us which color you would like the cell phone to have.

Kind regards,

Andrea

Hi @o2_Andrea ,

I currently have O 2 Free M (2018) with 20GB data limit per month. To this contract, I would like to add iPhone 12 (white colour, 64 GB). Can you provide some option for this ? 

Thanks,

Hi @o2_Andrea Do you have an option/offer for me ?

Hi @NRWRaj, 

thanks for your patience. I am happy that you are interested in an offer for extention together with the iPhone 12 64 GB in white. This certainly is a good decision. 

I have sent to you 2 different offers: The first one is with the tariff “o2 Free M” with 20 GB data-volume. Please be aware of the fact that this tariff does not include anymore an additional multicard. Therefore, if you stay with your multicard, you will be charged with additional 4,99 €. 

Therefore, my suggestion for you is the tariff “o2 Free M Boost” with 40 GB data-volume including the connect-option. In this tariff your additional multicard is free of charge. 

I have just sent these offers to you by e-mail. 

This offer includes as well the package “o2 TV”. You have the possibility to watch over 100 streaming TV lines, most of them in HD-quality. Just test the app in the first 3 months for free, and if you like to continue, you will be charged with 9,99 €. You will find additional information here: https://www.o2online.de/tv-apps-zubehoer/o2-tv.

Pursuant to the decree of transparency I need to inform you about our tariff leaflets which you can download here: http://g.o2.de/travo. There you'll find all details of the product listed.

If you like to accept this offer, just press the button “Vertrag verlängern” (extend the contract) in your e-mail. 

I hope that one of these offers will be convenient for you. 

Loving greetings,

Tobias

Thanks @o2_Tobias for the offer. At this moment, I don’t see both the offers attractive. 

If you can give me any other options, I will consider. For eg., instead of 24 months, 36/48 months or similar options. If not, we can close this thread. 

Dear @NRWRaj ,

I can probably make you an offer where the term for the iPhone 12 would be either 36 or 48 months (the mobile contract would be extended by 24 months again), but then I can't give you a small hardware discount with these options. The monthly rate would be lower due to the longer runtime for the phone, but overall you would pay something more. I have sent you both offers once by email. What do you think?

In accordance with the Transparency Regulation, I would like to draw your attention to our product information sheets, which you can download from www.o2.de/produktinformationsblatt There you will find all product details listed again (without discounts).

Kind regards,

Andrea

Thank you. Will close this. 

Hi @NRWRaj, 

I regret that the offer was not interesting for you. 

You have always the possibility to check your offers for extension online under Contract Extension (Vertragsverlängerung) . 

I hope you still find an interesting offer for you. 

Loving greetings,

Tobias