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I bought prepaid sim card in Frankfurt . i tried to register it online , but because one letter mistake they told me to go to postident . yesterday i go and registered my card there  and supposed to activated it . but it is already one and it is not working . my other card has no problem i got signal . but for o2 card no signal . i restared couple times. i turned off waited 5 minutes , then turn on . nothing is working 

Hello @Shamkhal,

welcome to the o2 community 💙
Is your SIM card still not working? Have you already contacted support?
Here are the contact options:

o2 Service in English: 089 66 66 30 08 1
Chat
WhatsApp

Best regards, Maren 🍄


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