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Account was not charged

  • December 17, 2022
  • 1 Antwort
  • 54 Aufrufe
W
Einsteiger:in

I tried to top up my account twice with my credit card (€50 and €20) and both times my account was not charged while my credit card has been charged. Can you please immidiately reflect these top-ups to my account?

    1 Antwort

    o2_Ines
    • o2_InesModeratorin
    • Moderatorin
    • December 29, 2022

    Hello @Wack, nice to see you again here at our Community.

    Does the problem persist or has the amount been booked in the meantime?

    Kind reagrds, Ines.

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