Hello Team,
I am supposed to get charged 14,49 euros for my sim card, but this month there is a invoice of around 67 euros and the email talks about installments and discounts.
i don't understand what is it.
could you please explain,
Edit by o2_Andrea: verschoben von o2 Mobilfunk: Rechnung zu o2 English Community: Mobile
Hi
welcome to our English community.
Did you already check your invoice including your itemised bill?
If you have any further questions concerning your invoice, just contact us here in our English community.
Loving greetings,
Tobias
I am supposed to get an invoice of 30 euros every month but every month I receive different amounts (60€, 80€, 90€) I had a lot of discussions with the O2 shop I got my contract from and he always says sorry. This is not fair. This is literally stealing my money. I am really so sick of the kind of services O2 provides and the weak internet that only works in a few places. Absolutely disgusting service. Someone help me to cancel the contract as soon as possible! Unfortunately it’s a contract for 2 years!!!
Hey
nice to see you here 
Welcome to the o2 community! 
I'm sorry to hear that you're not so happy with the terms of your contract. Could you check what tariff you are using? You can find this information online in "My o2" or in your contract documents.
Have you purchased a cell phone that is billed via monthly installments?
Greetings,
Flo
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