Hello guys
Since Today my Internet DSL does not work anymore. After trying to call the English support line, which was impossible, a friend of mine helped me to open an incident using the normal German spoken line . They told me that there is a problem with Deutsche Telekom in my area, that a ticket will be created. As a workaround they gave me 200GB for my mobile phone to “survive”. I don’t know how much I can use that with Netflix 4k ;)
I receive a message with a ticket number and a link. When I press the link
https://dsl.o2online.de/dsl-ticket-status/status/7FF0252E76A9803128D425604CB39991
It appears a web where I should include my Postal Code. When I do, it says that it can’t be checked at this moment.
- Leider konnte die angegebene PLZ nicht erfolgreich überprüft werden. Versuchen Sie es nochmal...
They told me to not touch the router, which now has a red light in the information ( basically that I have no DSL line ).
Has anyone suffered a problem like this ?
Thank you all
