First invoice higher then estimated

Hello @Aminullah habibi,

Have you taken out a Mobile Unlimited Max with a 50% discount?

Best regards

@Vilureef Yea I activate with 50% discount 

Hello @Aminullah habibi,

Is the discount present in your contract summary and welcome email?

Best regards

this is the invoice i received 

29.09.2023 o2_Katja: Screenshot ein wenig mehr anonymisiert

@Vilureef

29.09.2023 12:00 o2_Katja: Screenshot ein wenig mehr anonymisiert

Hello @Aminullah habibi,

You have the Mobile Unlimited Smart for €21.49 including a 50% discount. The connection price is also included on your first bill, which is why it is higher. If you do not need o2 TV L, cancel the option again, otherwise you will pay €31.48 per month in the future.

Best regards

Hallo @Aminullah habibi,
If the bill turns out to be higher than expected that is annoying, I understand that well. 🙂 Vilureef has already explained it great. Were all your open questions already clarified or are there still unanswered questions. We are happy to help you further. Just contact us again.🤗
Kind regards,
Bianca