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PUK Code and Password not available

  • 26. Juni 2019
  • 1 Antwort
  • 310 Aufrufe

Dear O2,

I have a flexible contract with O2. I accidentally failed 3 times to input the PIN (I remember the PIN). I do not have the original sim card package (which usually has PUK code printed). I also do not know my password for my O2 because the seller registered the sim card for me. Fortunately, I have the written contract.

Is it possible for me to know the PUK? I prefer not to make a phone call because my German is not so good.

Kind regards

Lösung von o2_Jan

Hi @im4ind,

welcome to the o2 community!

I have sent you a direct message via our o2_support account regarding this matter. 🙂

Best regards,
Jan.
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o2_Jan
  • 3264 Antworten
  • Lösung
  • 28. Juni 2019
Hi @im4ind,

welcome to the o2 community!

I have sent you a direct message via our o2_support account regarding this matter. 🙂

Best regards,
Jan.

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