Hi, I'm wondering if it is possible to get my PUK code through this forum? I have lost my original documentation with it and did not sign up to myO2 prior to being locked out. As I don't speak German, calling is a bit tricky. Is it possible to have it resolved on here?
Can you help?
Thanks
Seite 1 / 1
Hi @bwt ,
welcome to the o2 community!
You can look up your PIN & PUK online in you Mein o2 account:
Tarif & Optionen SIM-Karte verwalten PIN & PUK einsehen (Weiter)
This path is also the one you could choose in the Mein o2 app, but as you wrote you're currently locked out I assume this is rather futile at the moment.
Best regards,
Jan.
welcome to the o2 community!
You can look up your PIN & PUK online in you Mein o2 account:
Tarif & Optionen SIM-Karte verwalten PIN & PUK einsehen (Weiter)
This path is also the one you could choose in the Mein o2 app, but as you wrote you're currently locked out I assume this is rather futile at the moment.
Best regards,
Jan.
Hi @o2_Jan ,
Thanks for your reply. Unfortunately I never signed up to an o2 account, so can't access that part (I have tried signing up and it has said that I need a text message code, which I can not access as I am locked out)
Is there another way around this?
Thanks
Thanks for your reply. Unfortunately I never signed up to an o2 account, so can't access that part (I have tried signing up and it has said that I need a text message code, which I can not access as I am locked out)
Is there another way around this?
Thanks
Hi @bwt ,
yes, there is: I have sent you a direct message via our o2_support account regarding this matter.
Best regards,
Jan.
yes, there is: I have sent you a direct message via our o2_support account regarding this matter.
Best regards,
Jan.
Hi @bwt ,
glad I could help. Good to see it worked.
Best regards,
Jan.
glad I could help. Good to see it worked.
Best regards,
Jan.
Deine Antwort
Werde Teil der O₂ Community!
- Melde dich bei Mein O₂ an (oder registriere dich schnell)
- Wähle deinen Nutzernamen für die Community
- Erstelle dein Thema oder deinen Kommentar und lass dir schnell und unkompliziert helfen
Anmelden
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.