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Contract Extension but not getting any good option

V
Neuling
Hi,
I have o2 customer since last 4 years but now during contract extension the offer which i am getting is more expensive then what i have. I am feeling very sorry that i need to move to other provide only due to bad offer.
Please let me know if you can provide any good offer before i switch, my contract is getting expired in another 20 days,

Thanks,

Lösung von o2_Marc

Hi vikas 2019,

I am sorry, but we can`t gave your more discounts on that offer.

Regards,
Marc
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    War das hilfreich für dich?

    5 Antworten

    o2_Jan
    • o2_JanTeam
    • 3264 Antworten
    • 8. Juli 2019
    Hi @vikas2019,

    welcome to the o2 community!

    I'm sure we can find an offer that you will like. Please write a direct message to @o2_VVL with a short info which tarif or data volume you would like and also if you'd like to get a new mobile phone (and if so, which brand and model).

    We will then send you the details regarding an offer for a renewed contract.

    Best regards,
    Jan.
    Das digitale Wohnzimmer - Unser o2 Community-Treffpunkt -> https://g.o2.de/community-treffpunkt
    o2_Marc
    • o2_MarcTeam
    • Team
    • 19198 Antworten
    • 18. Juli 2019
    Hi vikas 2019,

    you don't answer to my private message. You have no interest that we book the offer?

    Best Regards,
    Marc
    Neues & aktuelles zu o2 und dem digitalen Leben findest du hier: https://hilfe.o2online.de/neues-und-aktuelles-zu-o2-digitalem-leben-3
    V
    Neuling
    • vikas2019
    • Autor
    • Neuling
    • 1 Antwort
    • 19. Juli 2019
    Hi Marc,
    I have replied you just now. It was costly for me. Please let me know if you have better option. Please check my message.

    Regards,
    Vikas
    o2_Marc
    • o2_MarcTeam
    • Team
    • 19198 Antworten
    • Lösung
    • 26. Juli 2019
    Hi vikas 2019,

    I am sorry, but we can`t gave your more discounts on that offer.

    Regards,
    Marc
    Neues & aktuelles zu o2 und dem digitalen Leben findest du hier: https://hilfe.o2online.de/neues-und-aktuelles-zu-o2-digitalem-leben-3
    o2_Tatjana
    • o2_TatjanaTeam
    • Team
    • 8931 Antworten
    • 2. August 2019
    Hey @vikas2019,

    do you want to test some new smartphones or gadgets? At the moment we are looking for someone who wants to test the iPhone XS and the Apple Watch S4. 📲

    Have a nice day,
    Tatjana
    Werde zum Autor und schreibe deine eigenen Artikel | https://g.o2.de/News
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