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Contract Extension but not getting any good option


Hi,
I have o2 customer since last 4 years but now during contract extension the offer which i am getting is more expensive then what i have. I am feeling very sorry that i need to move to other provide only due to bad offer.
Please let me know if you can provide any good offer before i switch, my contract is getting expired in another 20 days,

Thanks,

Lösung von o2_Marc

Hi vikas 2019,

I am sorry, but we can`t gave your more discounts on that offer.

Regards,
Marc
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War das hilfreich für dich?

5 Antworten

o2_Jan
  • 3264 Antworten
  • 8. Juli 2019
Hi @vikas2019,

welcome to the o2 community!

I'm sure we can find an offer that you will like. Please write a direct message to @o2_VVL with a short info which tarif or data volume you would like and also if you'd like to get a new mobile phone (and if so, which brand and model).

We will then send you the details regarding an offer for a renewed contract.

Best regards,
Jan.

o2_Marc
  • Team
  • 19198 Antworten
  • 18. Juli 2019
Hi vikas 2019,

you don't answer to my private message. You have no interest that we book the offer?

Best Regards,
Marc

  • Autor
  • Neuling
  • 1 Antwort
  • 19. Juli 2019
Hi Marc,
I have replied you just now. It was costly for me. Please let me know if you have better option. Please check my message.

Regards,
Vikas

o2_Marc
  • Team
  • 19198 Antworten
  • Lösung
  • 26. Juli 2019
Hi vikas 2019,

I am sorry, but we can`t gave your more discounts on that offer.

Regards,
Marc

o2_Tatjana
  • Team
  • 8931 Antworten
  • 2. August 2019
Hey @vikas2019,

do you want to test some new smartphones or gadgets? At the moment we are looking for someone who wants to test the iPhone XS and the Apple Watch S4. 📲

Have a nice day,
Tatjana

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