Hi, hope this is the correct location fro my question, but unfortunately I don't understand german and it is really complicated for me to dig thru all forums and questions.
Yesterday I bought a prepaid SIM card for my iPhone4, and recharged it wth 15 EUR. The clerk at the shop told me that a daily data-plan is available that it will be automatically activated after the first connection and that its cost is 3.50.
This morning I was unable to make phone calls 'cause my credit was already 0.
On the account balance on "Mein O2" I see 2.90 EUR of phone calls and SMS', and more that 16 EUR billed with no expense description. I then put another 15 EUR credit on my phone number, and deactivated the cellular network, but I was billed another 3.24 EUR during the morning. What is happening? How do I understand if I was subscribed to some service I don't need and I don't requested?
Thank you in advance,
S.
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