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tarif / I want to cancel it but I do not know how


Omidfirouzbakht
Neuling

I received an email from o2 that I have to request cancellation of my tariff. I want to make a request but I cannot find it online. In here I want to say that I want to cancel it ut I do not know how and please let me know how to do so.

Edit o2_Kathi 24.10.24 Title adapted for a better overview

Lösung von Bumer

You can revoke your contract within 14 days of the contract extension: widerruf@cc.o2online.de if the contract extension took place online or by telephone.

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4 Antworten

Bumer
Lehrling
  • 18888 Antworten
  • 8. Oktober 2024

Is it a matter of termination or revocation?


Omidfirouzbakht
Neuling

It is a matter of cancelation for renewing my current tarif with O2 for normal S Sim Cart package.


Bumer
Lehrling
  • 18888 Antworten
  • Lösung
  • 8. Oktober 2024

You can revoke your contract within 14 days of the contract extension: widerruf@cc.o2online.de if the contract extension took place online or by telephone.


o2_Gerrit
  • Moderator
  • 5454 Antworten
  • 10. Oktober 2024

Hello @Omidfirouzbakht,

if you want to revoke your contract or an extension of your contract you can do this via our e-mail that Bumer gave.

If you want to cancel your contract on the other hand, you can do this via our cancellation form or in your Mein o2 customer account.

Best Regards,

Gerrit


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