I am trying to request release of my phone number for porting but there is no option in MyO2 - despite what the FAQ article says. There is only the option for if I am porting the number from one O2 contract to another. I have initiated the cancellation of my contract but I am unsure if this will release my phone number for porting or if I will lose it. Please can my phone number be released?
Gelöst
Porting from O2 to another provider
Lösung von o2_Sven
Hello
welcome to the o2 Community 💙.
I’ve just released your number, for one month your new provider now has the chance to request the porting of the number. If you need any further help, please let us know.
Kind regards, Sven
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