As soon as I just crossed the border from Germany to the Netherlands my O2 internet to go stopped working. I have an active monthly flat rate with roaming but it isn’t working. Any idea why?
Edit by o2_Katja: Moved to our English Community
Gelöst
O2 internet to go roaming not working
Lösung von o2_Tobias
Hi
welcome to our English Community.
I regret that your contract “o2 my Internet-to-Go” is not working in the Netherlands.
As you have the pack “Roaming Basic Pay Go”, it should be possible for you to use the contract in all European countries.
I just checked, but we have not blocked the usage abroad for you.
Therefore, please follow the suggestion of
Loving greetings,
Tobias
- 31792 Antworten
missing APN settings (Internet - for postpaid)
Roaming not activated in the device
etc.
Meine persönlichen Meinungsäußerungen als Kunde sind NICHT gesponsert und stellen nur meine unverblümte Meinung dar! Dafür erfolgen alle Inhalte pro bono publico. ;-)
Einer Person gefällt das
It’s internet to go in a mobile router, not a phone. So those aren’t configurable attributes. Roaming is active
A mobile WLAN router is a cell phone without a display. Nothing else.
Which router do you have?
Einer Person gefällt das
- 11690 Antworten
- Lösung
Hi
welcome to our English Community.
I regret that your contract “o2 my Internet-to-Go” is not working in the Netherlands.
As you have the pack “Roaming Basic Pay Go”, it should be possible for you to use the contract in all European countries.
I just checked, but we have not blocked the usage abroad for you.
Therefore, please follow the suggestion of
Loving greetings,
Tobias
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