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order status, can someone please help? I placed the order last Friday


Hi, I've been trying to check the status ofy order but it's been up to no vail. Can someone please help? I placed the order last Friday

Edit o2_Kathi 28.01.25 Title adapted for a better overview

Lösung von o2_Giulia

Hello ​@justjoined,

welcome to our o2 Community 😀

Please check you emails for order informations, also take a look to the spam folder.

If you have received your order confirmation already, everything is probably fine.

You will be informed about the shipment as soon as the package is on its way.

Best regards

Giulia

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12 Antworten

  • Autor
  • Neuling
  • 6 Antworten
  • 27. Januar 2025

Hi, I've been trying to check the status of my order but it's been up to no vail. Can someone please help? I placed the order last Friday. Can I leave my order number in the open for some quick help please?

 

o2_Giulia, 27.01.2025, 17:51: Beiträge zum gleichen Thema zusammengelegt


Bumer
Lehrling
  • 22670 Antworten
  • 27. Januar 2025

what kind of product is it? Did you receive an order confirmation?


  • Autor
  • Neuling
  • 6 Antworten
  • 27. Januar 2025

Yes I did receive an order confirmation and order number as well


Bumer
Lehrling
  • 22670 Antworten
  • 27. Januar 2025

Zur Info, doppelt:

 

o2_Giulia, 27.01.2025, 17:51: Beiträge zum gleichen Thema zusammengelegt

 


  • Autor
  • Neuling
  • 6 Antworten
  • 27. Januar 2025

It's a phone


Bumer
Lehrling
  • 22670 Antworten
  • 27. Januar 2025

what did you order? Was the order confirmed, not the order?


  • Autor
  • Neuling
  • 6 Antworten
  • 27. Januar 2025

You're confusing me


Bumer
Lehrling
  • 22670 Antworten
  • 27. Januar 2025

The last question overlapped with your answer. Do you have a WSHW order number?


o2_Giulia
  • Moderatorin
  • 20741 Antworten
  • Lösung
  • 27. Januar 2025

Hello ​@justjoined,

welcome to our o2 Community 😀

Please check you emails for order informations, also take a look to the spam folder.

If you have received your order confirmation already, everything is probably fine.

You will be informed about the shipment as soon as the package is on its way.

Best regards

Giulia


  • Autor
  • Neuling
  • 6 Antworten
  • 27. Januar 2025

Yes I have a WSHW but it says cannot be found on the site. Do you have an alternative site I can check on and how long does it take to ship


Bumer
Lehrling
  • 22670 Antworten
  • 27. Januar 2025

look there:

order status


o2_Kathi
  • Moderatorin
  • 6761 Antworten
  • 28. Januar 2025

Hello ​@justjoined,

Did the last link sent by Bumer help you with your order and status?


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