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physical sim to eSim

C
Neuling

I am having a contract ongoing with O2. I am using physical SiM. I would like to convert it to an eSIM. could you please help me with the process?

Thanks

Chintan

 

o2_Giulia, 05.01.2024, 20:39: moved from O₂ Mobilfunk: Vertrag & Tarife to English O₂ Community: Mobile

 

Lösung von MXP_Alex

Hi @Chint2,

You can order an eSIM via My o2 (“Mein o2”). 

I would recommend watching this video: 

https://www.youtube.com/watch?v=e4euFlw7_AA

Kind regards,
Alex

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MXP_Alex
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  • MXP_AlexStar
  • 1978 Antworten
  • Lösung
  • 5. Januar 2024

Hi @Chint2,

You can order an eSIM via My o2 (“Mein o2”). 

I would recommend watching this video: 

https://www.youtube.com/watch?v=e4euFlw7_AA

Kind regards,
Alex

o2_Cora
  • o2_CoraTeam
  • 1772 Antworten
  • 8. Januar 2024

Hello @Chint2, 

you can order a replacement sim via Mein o2, as MXP_Alex has mentioned :) 

Have you already ordered the eSIM in the meantime? If so, did everything work? Or can we still support you here?

Best regards
Cora

 

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