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Refund after returning


Returned phone got the mail of refund but still didn't refunded the money which was charged from my account. would you please check how long it will take to get back my money into account.

 

Thanks in advance!

Lösung von o2_Manga

Hi @SadiK1992 

obviously my collegues didn’t recognize the payment of the first installment in your account. I sent a note to refund the amount. Please check your bank account within 14 days notice.

Greetings

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8 Antworten

o2_Michi
  • Moderator
  • 19799 Antworten
  • 6. Juli 2021

Hi @SadiK1992 :blush:

 

welcome to the community.

 

When did you return the phone? Normally the refund can take approx. 14 days after the hardware was retuned.

 

Best regards,

Michi


  • Autor
  • Neuling
  • 5 Antworten
  • 9. Juli 2021

On 23 June I have returned.


  • Autor
  • Neuling
  • 5 Antworten
  • 21. Juli 2021
o2_Michi schrieb:

Hi @SadiK1992 :blush:

 

welcome to the community.

 

When did you return the phone? Normally the refund can take approx. 14 days after the hardware was retuned.

 

Best regards,

Michi

Its been more than 3 weeks actually..  Would you please check what is the issue?


o2_Manga
  • 11675 Antworten
  • Lösung
  • 23. Juli 2021

Hi @SadiK1992 

obviously my collegues didn’t recognize the payment of the first installment in your account. I sent a note to refund the amount. Please check your bank account within 14 days notice.

Greetings


  • Autor
  • Neuling
  • 5 Antworten
  • 26. Juli 2021

Thanks i will update you once i  the credit is transferred .


o2_Kurt
  • Moderator
  • 18700 Antworten
  • 27. Juli 2021

Hi @SadiK1992 ,

 

that would be great, thanks alot!

Best regards,

Kurt


  • Autor
  • Neuling
  • 5 Antworten
  • 13. August 2021

Got the refund back, Thanks a lot !


o2_Kurt
  • Moderator
  • 18700 Antworten
  • 14. August 2021

Hi @SadiK1992 ,

 

nice :hugging: Thanks for your patience and you feedback!

Have a nice weekend :relaxed:

Best regards,

Kurt


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