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Extra bill

  • 6. September 2020
  • 1 Antwort
  • 70 Aufrufe

Hello,

I have S10 plus with contract of 45 euros per month. But apart from it I am also getting bill of 13 euros as M boost traiff. Is it normal? I thought in 45 euros the mobile traiff is included. Kindly clear my doubt.

Thanking you!

Regards,

Shuvam Gupta

 

Edit by o2_Katja: Verschoben von Vertrag in unsere Englisch Community

Lösung von o2_Tobias

Hi @Shuvam

 

welcome back to our English community. 

 

Thanks for your request. 

 

Please note that you always receive 2 separate bills: one for your tariff and one for your device. 

 

Did you not get a confirmation when you began the contract? 

 

You also have the possibility to check your tariff under the link http://g.o2.de/mein-tarif and your device under the link http://g.o2.de/handyinfo

 

If you have any further questions, do not hesitate to contact us here in our English community. 

 

Loving greetings,

Tobias

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o2_Tobias
  • 11690 Antworten
  • Lösung
  • 9. September 2020

Hi @Shuvam

 

welcome back to our English community. 

 

Thanks for your request. 

 

Please note that you always receive 2 separate bills: one for your tariff and one for your device. 

 

Did you not get a confirmation when you began the contract? 

 

You also have the possibility to check your tariff under the link http://g.o2.de/mein-tarif and your device under the link http://g.o2.de/handyinfo

 

If you have any further questions, do not hesitate to contact us here in our English community. 

 

Loving greetings,

Tobias


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