Can not access my bills

Hi Tobkas,

I have registered and can log in via chrome. But whenever I try to open my bills section it redirects me to O2 community instead. Moreover, when I try to login in my O2 app it gives me an error 403.

Kindly resolve my issue asap. I have seen many people facing the same issue in this community.

Regards,

Shuvam Gupta

Hi @Shuvam, 

please register your mobile phone number new under this link: https://login.o2online.de/idm/#/registrieren/start 

I hope that works so that you can check your bills. 

Loving greetings,

Tobias

Hello Tobias,

Its showing already registered. Kindly solve my problem🙏 please.

Best regards,

Shuvam Gupta

Hi Shuvam, 

thanks for your reply. 

Before I transfer your issue to our technical department, I need some details from you. Therefore, I have just sent a private message via @o2_Support to you. Please reply there to my request. 

Thanks a lot. 

Loving greetings,

Tobias

Hi @Shuvam ,

if you have any further questions, do not hesitate to contact our English community. We are always ready to help you. 

Do you already know PRIORITY ? Take a look

Kind Regards,

Solveig