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request for refund an automatic pack purchase


Hi, sorry that i was unaware that the automatic activation was on, it was an un forseen mistake. Would you be kind enough to make a refund?

edit o2_Solveig 09.04.2025, 10:22 Uhr verschoben von Prepaid → English Community 

1 Antwort

o2_Solveig
  • Moderatorin
  • 35444 Antworten
  • 9. April 2025

Hello ​@hafiz.chem ,
Welcome to our o2 Community 😀
I'm sorry. 
But I can't do anything for you here in the community. 
You are registered here with an interested party login and I do not have access to your data. 
Please contact the prepaid hotline 0176 88 85 52 82 (Mon. - Fri. 7 a.m. - 8 p.m., Sat. 10 a.m. - 6 p.m., weekdays).
Kind regards, 
Solveig 


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