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I lost my phone (with O2 SIM card)...

  • 29 November 2011
  • 5 Antworten
  • 2789 Aufrufe
TK-produce
Rang
Hello, sorry that I am writing in English but I felt my German is still not good enough to explain all the details.

I recently lost my mobile phone (SIM-free with O2 SIM card, O2 o with flat internet) on the D-Bahn and although I have reported the loss, I have given up on getting it back.  I was wondering whether I can block the lost SIM card and then have a new one with the same phone number sent to me?  Any instructions on what I should do would be greatly appreciated.

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Lösung von andante 30 November 2011, 20:23

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5 Antworten

Masterryu
Rang
The first thing what you can do is to block your sim. Dial this number (0176 55 222) and tell them that you want to block your sim.. At the next, go to the next o2 store and ask them for a new sim. they can also activate it for you.

i hope i could help you a litte bit :-)

TK-produce
Rang
Thank you very much Masterryu for your reply.

Would it be possible to get a SIM card with the same phone number as the blocked SIM?

andante
Rang
Benutzerebene 7
Abzeichen +2
Hello!

 

Yes, it´s possible!

 

You can also call: 0800/ 55 222 11

 

Greatings Claudia

Manche Menschen haben ein Niveau, das hat sogar im Keller Höhenangst (Martin Rassau)
TK-produce
Rang
Thank you for your help.  I managed to block my lost SIM card and order a replacement.  15 EUR is a bit expensive I thought, but I guess it is my fault I lost my phone in the first place.

andante
Rang
Benutzerebene 7
Abzeichen +2
Nice to read! Good luck for you!

Manche Menschen haben ein Niveau, das hat sogar im Keller Höhenangst (Martin Rassau)
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