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I sent my payment from a different bank account and forgot to put the correct reference number for my payment. I have paid the right amount but it seems that you are having trouble to locate my payment. Let me know whom should i contact with my payment details so the transaction can be located and added to my account. 

Edit o2_Larissa: moved to English o2 Community: Mobile

Hello, 

 

 


Hi @blacken

nice to meet you here in our English Community. :hugging:  

Did you already manage to clarify your payment-issue?

If not, please come back. We will then invite you to our private messages and will instruct our detectives to find your payment. :grin:  

 

Loving greetings,

Tobias


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