Hello,
I got a new o2 sim card in 24 months contract.
They promised me that for the first month, I will be getting unlimited data as a welcome bonus. But I got only 60 gb as per the plan. Raised ticket for this but more than 5 business days, I did not have any resolution.
edit: moved from Vertrag & Tarife, 17.05. o2_Micha
Hi
the request for the booking has been received, but the communication between the departments is still ongoing. The work on that should continue on monday, with a result hopefully following shortly after that. Sorry for the delay!
Best regards,
Kurt
Already a ticket was created on May 9th of 2022 for the same issue. My mobile number is +49176xxxxxxxx
Please do the needful.
Thanks.
edit TeufelEnergy: Persönl. Daten entfernt!
Hello
I booked the one month unlimited data package for you inklusive the 100% discount. You will receive an confirmation soon. The package should be available tomorrow for one month.
kindly regards
Michael
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