Skip to main content
Warum O2 Service
Gelöst

Tracking number not found


Hello, 

I ordered Apple Iphone 16 PRO MAX 256 on 06/01/2025. I could access my Delivery Note document from O2 logistics center but when I try to track it in the DHL, it shows “Sorry, your tracking attempt was not successful. Please check your tracking number.” I’m using “Interne Nummer” for tracking  but no luck. Any suggestions please?

Lösung von jsc

At this Status, maybe within 2-4 days you will get your device. I think this week 😉

Zur Antwort springen
War das hilfreich für dich?

7 Antworten

jsc
Meister/In
Forum|alt.badge.img+4
  • Meister/In
  • 6297 Antworten
  • 14. Januar 2025

Just try again after some time, if an error occurs, your device is not yet with DHL...


  • Autor
  • Neuling
  • 3 Antworten
  • 14. Januar 2025

@jsc Thank you for your response. May I know, how many days it would take after issuing the documents in general?


jsc
Meister/In
Forum|alt.badge.img+4
  • Meister/In
  • 6297 Antworten
  • Lösung
  • 14. Januar 2025

At this Status, maybe within 2-4 days you will get your device. I think this week 😉


  • Autor
  • Neuling
  • 3 Antworten
  • 14. Januar 2025

@jsc Okay, Thank you 👍🏻


o2_Daniela
  • Moderatorin
  • 2506 Antworten
  • 14. Januar 2025

Hello ​@Naveennb 

welcome to the o2 community. Nice to see you here.😀

I see that jsc has been very helpful here and provided you with the relevant information. So it shouldn't be too long before you can hold your dream phone in your hands.
I'll keep my fingers crossed that it will be with you in the next few days.🍀

If you have any further questions, please feel free to contact us😊

Best regards
Daniela


  • Autor
  • Neuling
  • 3 Antworten
  • 14. Januar 2025

I just got it now  😍


o2_Daniela
  • Moderatorin
  • 2506 Antworten
  • 14. Januar 2025

Thank you for your feedback ​@Naveennb 😊

I'm pleased that the cell phone has arrived.😍
Have fun unpacking it and enjoy it.😁

Best regards
Daniela