Top-up options for Prepaid

  • 11 Dezember 2015
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Top-up options for prepaid


Concerning the validity of your credit: As soon as you have topped up your credit you can use this for the next 6 months. This period will be extended each time you top up your prepaid card with new credit.

Direct top-up: Express top-up


You can top up your prepaid card with new credit 24/7 with this service. You can also charge your credit card automatically (weekly/monthly). Please choose direct debit or credit card as the method of payment.

Your options to top up your prepaid card:


  • Online via “Mein o2”: Express Aufladung
  • Via voice menu by dialing 73737
  • Via text message by sending “AUFLADEN” to 73737

Further information and our terms and conditions for express top-up can be found here: [Link] (Information in German language only).

Topping up via App: “o2 Prepaid Aufladen”[/b]

You can top up your credit directly with your smartphone or tablet with this app.
o2 provides this app for iOS and Android operating systems.
Google Play: o2 Prepaid Aufladen for Android Phones

Apple App Store: o2 Prepaid Aufladen for iOS (iPhone or iPad)

Topping up with a voucher


Vouchers come with a code with which you can top up your credit. You can buy a voucher in o2 Shops and other selected stores.

To top up your prepaid card using a voucher code:


  • Dial 5667
  • Choose 1 from the voice menu
  • Enter your 12-digit code when asked to do so
  • Confirm your code by pressing #

Alternatively, you can use the speed dial option *103#

Enter your 12-digit code when asked to do so.

Please note that there must not be an interval of more than 5 seconds between entering each digit and that tone dialing must be activated on your phone.

Topping up via bank transfer or standing order


This is how it works:


  • Send an empty text message to 56656. Please make sure that you send the text message from the prepaid number you wish to top up with new credit.

We will reply immediately with bank account details and an individual payment reference (Verwendungszweck) to use for the bank transfer.

  • Carry out the bank transfer or set up a standing order on a date of your choice
  • Make sure you provide your individual payment reference
  • Choose the amount you wish to top up. This can be any amount you like.

We will send you a text message as soon as we have received your payment and to let you know that it has been credited to your prepaid customer account.

Topping up at your bank or post office



At an ATM:

  • Insert your card into the ATM
  • Choose “Handy aufladen”
  • Choose “o2”
  • Enter your mobile number twice
  • Choose the amount you wish to top up
  • Wait for the confirmation message

At a post office

You can top up by paying the desired amount directly at a post office counter. Your new credit will be available for use immediately. You will receive a text message to confirm that your prepaid card has been topped up.

Topping up at an S-Bahn Berlin GmbH ticket machine


You can top up your credit at an S-Bahn Berlin GmbH ticket machine.

  • Choose “Handykonto aufladen Cash & Go”
  • Choose o2 from the list of providers
  • Choose the amount you wish to top up
  • Enter your mobile number twice
  • Pay in the same way as you would if buying a ticket.

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