SIM card not active yet

Hi @Malith, 

welcome to our English Community. 

I regret that your sim-card is not active yet. Unfortunately, we have some technical disturbances that include also the activation of sim-cards. 

Our technicians are already clarifying the issue. Therefore, I would like to ask you for some patience. 

Thanks a lot. 

Loving greetings,

Tobias

Hello, I bought one of your cards from a gas station but I can't activate it, could you help me

Hello @Dani8181 and welcome to our o2 community :-)

Unfortunately there were some technical issues that influenced tha activation of SIM cards. It should be fixed by now so I assume you are already using the SIM card? :-)

Regards,

Lars

I had the same issue. The LTE sim for MyHome M finally activated 2/3 days ago but am getting super slow internet. 50kbp/s max. I called so many times and the only advise I get is to restart the phone and turn off and on the mobile data. I got this for home office. This is taking far too long to resolve this issue.

Hi @otherwise_weekend

is the internet still slow or is the bandwith okay now?

Best regards,

Michi