I have ordered O2 my Home M LTE/5G on 22nd May, I got a SIM card on 23rd of June, now the SIM card is not active yet. Please help me on this. Note that,I deactivate the PIN via smart phone.
edit o2_Tobias: transferred from “digitales Wohnzimmer” to our English Community
Hi
welcome to our English Community.
I regret that your sim-card is not active yet. Unfortunately, we have some technical disturbances that include also the activation of sim-cards.
Our technicians are already clarifying the issue. Therefore, I would like to ask you for some patience.
Thanks a lot.
Loving greetings,
Tobias
Hello, I bought one of your cards from a gas station but I can't activate it, could you help me
Hello
Unfortunately there were some technical issues that influenced tha activation of SIM cards. It should be fixed by now so I assume you are already using the SIM card? :-)
Regards,
Lars
I had the same issue. The LTE sim for MyHome M finally activated 2/3 days ago but am getting super slow internet. 50kbp/s max. I called so many times and the only advise I get is to restart the phone and turn off and on the mobile data. I got this for home office. This is taking far too long to resolve this issue.
Hi 
is the internet still slow or is the bandwith okay now?
Best regards,
Michi
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