Hi,
I am not in Germany and my sim card is locked now and its want me to give puk code i don't have the sim card packaging with me but i know my pin.
Can anyone please help me.
o2_Giulia, 12.05.2024, 09:07: verschoben von Digitales Wohnzimmer zu English O₂ Community: Mobile
Lösung von RhobarDerIII
Good morning
you can see your PIN and PUK on the O2 App and on the Portal:
Proceed as follows in the My o2 app:
My o2 customer portal
Best regards,
RhobarDerIII
Good morning
you can see your PIN and PUK on the O2 App and on the Portal:
Proceed as follows in the My o2 app:
My o2 customer portal
Best regards,
RhobarDerIII
Hello
welcome to our o2 Community 😃
I hope that RhobarDerIII's tips have already helped you and that you were able to find your PUK and unlock the SIM card.
If you still have any questions, please let us know.
Best regards
Giulia
Can someone help me with the same problem asap please? I can't log into my O2 account though. I have a US SIM still in the phone and need to access it as soon as possible
If you cannot log in and no longer have a SIM card holder, you must contact customer service.
Hi
welcome to our community. Nice to meet you. 🙂
Bumer is right, as soon as you don’t have any access to your customer account anymore, you will have to call the customer service or get in touch by our contact form
Greetings
Manga
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