Good day!
I have encountered a problem recently with the ordering of the s22 ultra,either it was on contract or no contract. The o2 site keeps on rejecting my order,even i have ordered a gadget before and im paying it now on installments. Can you please tell me what is wrong. I have no problem with payment because it was automatically deducted on my account every month.
Thank you!
Edit by o2_Katja: Moved to our english community
Dear
welcome to our community. 
We have no influence on the credit check and cannot see the reasons for a rejection.
For enquiries about creditworthiness, checks or reasons for rejection, please contact Telefónica in writing!
Required data for information are first and last name, date of birth and address.
Detailed information by telephone, chat, forum, Facebook, e-mail etc. is not possible!
Please contact us in writing:
Telefonica Germany GmbH & Co. OHG
Customer Service
90345 Nürnberg
Fax: 01805571766
Kind regards,
Andrea
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