Skip to main content
Warum O2
Warenkorb
 Service

Hi, 

I just received a new O2 sim card for a new contract I signed up for. Usually when I change contracts, it is applied on my existing number but now I see that there was a new O2 mobile number generated.

How can I port my existing "Old" number to the new contract? Right now I have both the old and new numbers activated.

Many thanks,

Arun

Edit o2_Larissa: moved from Mobilfunk: Vertrag & Tarife to English o2 Community: Mobile

Hello @Aruntutu 

it's possible with this form only

https://www.o2online.de/assets/blobs/pdfs/internes-portierungsformular

 

Edit: o2_Dennis 16.05.23 / Link aktualisiert

 

Welcome to the community @Aruntutu and thanks for the fast support Bollermann. 💙

Have you already successfully commissioned the porting?

Best regards

Steffen

@Bollermann, thank you for the incredibly quick response and help.

 

@o2_Steffen, I filled out the form and sent it out but yet to hear back from O2. I might just drop by at an O2 store and request the change. Didn't think it would take so much time.

 

Best regards, 

Arun

Hello @Aruntutu ,

keep us updated concerning how the number porting is going or if we can support you further with anything.

 

Kind regards, Sven

Deine Antwort


Allgemeine Nutzungsbedingungen der O₂ Community
© Telefónica Germany GmbH & Co. OHG Telefónica