Skip to main content
Warum O2
Warenkorb
Service
Lösung

Ordering

  • January 10, 2020
  • 2 Antworten
  • 125 Aufrufe

Hello everyone. I wanted to order Iphone without contract  2 times and everytime it was cancelled and they did not write the reason.Do you know why?

Lösung von o2_Tobias

Hi @Narmin10,

 

I regret that you were not successful in ordering your iPhone.

 

If you like to receive the reason for the denial of your device, please write a letter to the following address:

Telefonica Germany GmbH & Co. OHG

Auskunftsstelle

90345 Nürnberg

Please include in your letter your first and last name, your birthday date and your complete address.

 

You will then receive an answer.

 

Thanks a lot.

 

Loving greetings,

Tobias

 

2 Antworten

o2_Tobias
  • Lösung
  • January 15, 2020

Hi @Narmin10,

 

I regret that you were not successful in ordering your iPhone.

 

If you like to receive the reason for the denial of your device, please write a letter to the following address:

Telefonica Germany GmbH & Co. OHG

Auskunftsstelle

90345 Nürnberg

Please include in your letter your first and last name, your birthday date and your complete address.

 

You will then receive an answer.

 

Thanks a lot.

 

Loving greetings,

Tobias

 


o2_Tobias
  • January 21, 2020

Hi @Narmin10,

 

I regret that I had no other solution in your case.

 

If you have any additional questions, just feel free to contact our English community.

 

Loving greetings,

Tobias